At our Eauxmaxpump, we strive to provide our customers with high-quality products and services. However, we understand that situations may arise where a refund or return may be necessary. This policy outlines the conditions under which refunds and returns are accepted.

Bulk Purchases and Inspection Guidelines

For bulk purchases, please note that payments made are non-refundable. We highly recommend our customers conduct a thorough inspection and inquiry before proceeding with payment. This pre-purchase diligence helps minimize potential issues and ensures customer satisfaction with the purchased items.

Minor Purchases and Time Frame for Refunds

In the case of minor services or purchases, customers are eligible to file for a refund or return within 24 to 48 hours of receiving the product or service. It is essential to act promptly within this time frame to ensure your request is processed effectively. Please also be advised that any damages caused by the customer will automatically disqualify the right to apply for a refund or return.

Contact Us for Further Assistance

If you have any questions or require further assistance regarding our refund and return policy, please do not hesitate to reach out to us. You can contact our support team at 07032186340. We are here to help you and ensure that your experience with us is as pleasant as possible.